Great Manager Program – Develop People for Maximizing Performance
*The fee is inclusive of prevailing GST and subject to changes.Sign Up for AEN Member
For groups of at least 15 people, customised run dates are available, contact us via the form below for more details.
No Schedules Available.
What Is The Session About?
This course is designed to equip learners with strategic coaching skills that realise the enormous value in unlocking people’s potential to maximise their own performance. This is instrumental in improving the their managerial performance.
Participants will take away practical coaching tools that can be used right away to manage performance effectively and address underperformance with confidence. They will gain specialised skills-sets substantiated by practice accomplishments in:
- Initiating & developing the coaching relationship by putting others at ease using appropriate actions, languages and behaviours.
- Managing Self-awareness, suspending judgement to achieve maximum objectivity in one’s relations with other, handling emotions, managing one’s own values, and attitudes.
- Having a flexible approach, adapts skills, pace and tone to reflect the needs of others.
- Thinking, understanding and analysing by focusing on outcomes and issues when managing underperformance.
- Achieving Human Dimension and Caring Goals through learning about oneselves and interaction with others, in developing new feelings or values.
What Does The Session Cover?
The learning outcomes for this programme are:
2. Structure the coaching conversation to achieve specific results by using the OSCAR Model successfully in coaching sessions.
3. Integrate a coaching approach in all that you do as part of human performance Improvement.
Learners will also gain the following:
Knowledge-based learning objectives imparting the know-what of:
Who Is It Suitable For?
- Adult educators, leaders, coaches and managers who want to drive engagement, focus on progress and development of their teams.
Course Funding and Policies
Please proceed to make payment via eNets/credit card (VISA or MasterCard) at the end of the registration process. Kindly note that the system will automatically cancel the registration if full payment has not been successfully processed by 11.59pm (Singapore Time) on the same day of the registration. You will have to reapply for the course, subject to availability of vacancy at the point of your re-registration.
Additional Funding Available, If Applicable
Singaporeans aged 25 years old and above are eligible for SkillsFuture Credit which can be used to offset the selected programmes' fees for self-sponsored registrations only.
Please note the submission period for your SFC claim via MySkillsFuture needs to be within 60 days before the course start date (date inclusive). If your course start date is more than 60 days from the date of SFC application, the SSG-SFC portal would reject your application. In this case, you would need to pay the full course fees at the end of your course application.
Request for rescheduling must be submitted to IAL 2 weeks before the commencement of programme. Reschedule requests that come mid-way through training has to be supported by valid reasons; substantiated by references as evidence; such as a doctor's note; or a hospitalization chit.
Please submit your request to reschedule your course here. A non-refundable administrative fee of S$54.00 w/GST ($50) applies for the request and the next available slot will be offered.
Request for withdrawal from a programme is subjected to review by IAL and the decision is final. IAL reserves the right to request for supporting document(s). A non-refundable administration fee of S$53.50 (inclusive of GST) is applicable for withdrawal request. If the withdrawal notice is given less than 2 weeks before the programme start date, the paid fees will not be refunded.
For dedicated corporate runs with a contract signed with IAL, billing and payment will follow the terms of the signed contract. Otherwise, payment would be expected upon registration.
About The Speaker
Serene Sim (Ms)
Serene Sim is an accomplished Curriculum Developer, Training Facilitator, Consultant and Coach, with 30 years of experience in learning analysis, design, development, delivery, and evaluation. Her mission - is to serve the nation by equipping individuals with generic skills competencies - common transferable skills that enable individuals to stay relevant - be employable and employed, facilitating their career mobility. Her goal - is to help organisations build a skilled and resilient workforce by advising organisations in ways to meet current and future needs of the workplace through organisation learning solutions. Her talent - a strong grounding in Learning Needs Analysis; Development of Curriculum & Instruction, and Training-The-Trainers. Her knowledge - includes Adult Learning Psychology; Instructional Design (ID) process; Technology-Enhanced learning, Project Management and Organisational Development.
She is conversant with tools used for Training needs analysis (TNA), Competencies analysis, developing competency-based training, assessment & training roadmap, Training evaluation& assessment, and Quality assurance for managing learning.
James Tan (Mr)
Louise Phua (Ms)
Louise Phua has about 20 years' experience in corporate and consulting organisations. With extensive experience in multi-national human resources service providers, she is deeply familiar with talent acquisition and talent management in Asia. Louise is a Talent Coach, Facilitator, Trainer and Learning Designer.
Well-versed in talent management in Asia Pacific. she helps international companies to find and grow their talent and organisations. Her early career was in marketing and the media and in recent years, she has stints as a Learning Designer.She adopts a holistic and integrated approach to adult learning based on the Three Dimensions of Learning (Illeris, 2008). She has been involved in curriculum and instructional design for learning projects targeted at young adults, mid-career professionals and elderly learners. Her recent clients include Airbus, Nanyang Technological University, Sephora, Singapore Tourism Board, Temasek Polytechnic and counting.