WSQ Workplace Learning Facilitator (WLF)

Certificate iconCertificate
31.5 Hours

Advisory and Updates: From 1 October 2023, Singaporean Citizens / Permanent Residents learners who are attending SkillsFuture Singapore (SSG)'s funded courses must take their attendance digitally via the Singpass App for attendance-taking for both physical classroom and synchronous e-learning courses. 

WLF cohorts are offered on a quarterly basis. Registrations will be opened 1 - 2 months ahead.

Course Dates

No Schedules Available.

Course Overview

Facilitate Learning at the Workplace

This programme is targeted at individuals who are keen to faciliate, coach and assess learning in their organisation and are seeking new ways to enhance learning to elevate performance at the workplace.

You may already have excellent job domain skills and knowledge. However, imparting these abilities and ‘know-how’ to others may be challenging. The WSQ Workplace Learning Facilitator (WLF) programme aims to boost your competencies to deliver effective training and assessment at the workplace. You will increase your effectiveness as a workplace learning facilitator by learning to develop and deliver systematic learning plans and assessment records.

This programme is offered by the Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences (UEN: 200504979Z) (SUSS).

Note: We do not accept self-sponsored applications for this programme. Employers sponsoring their staff to attend this programme will have to register on behalf of them, via their MyIAL organisation portal.

Why Choose This Programme?

This programme is targeted at supervisors, line-leaders, reporting officers, and managers who are required to perform the following functions at work:

  • Train, coach and assess workplace learners using relevant workplace content and context.

  • Fulfil the Training and Adult Education (TAE) competencies recognised by SkillsFuture Singapore (SSG) for in-house Trainers and Assessors of SSG-funded certifiable courses.

Quotation icon

Essential if you want to be an educator for adults as most training happens at the workplace.

Freelance Retail and Fashion Trainer

WLF Modules and Training Commitment

You will attend designated classroom training for each module, supplemented by coaching sessions at your workplace where appropriate. During this programme, you will:

  • Engage in peer learning and a wide range of facilitated activities

  • Engage in skills practice to facilitate workplace learning and assessment

  • Receive and share feedback on their learning experience and skills

WLF1: Facilitate Workplace Learning

Course reference number: TGS-2020505030

Develop and facilitate workplace learning interventions aligned to learners' and enterprise needs to drive performance improvement.

Workplace Learning Fundamentals

  • Identify the challenges of implementing workplace learning

  • Apply various data gathering methods to identify learning needs in the workplace

Workplace Learning Plan & Delivery

  • Practice workplace learning method: Demonstration

  • Design workplace learning task & facilitate workplace learning

  • Develop a workplace follow-up plan

Workplace Coaching

  • Practice workplace learning method: Coaching

  • Apply fact-finding for workplace performance.

  • Conduct workplace coaching conversation

WLF2: Assess Workplace Learning

Course reference number: TGS-2020503106

Learn how to design and implement workplace learning assessments and provide feedback to your learners.

Prepare & Conduct Assessment

  • Design sustainable assessment for the workplace using the 6 Principles of Learning Design

  • Conduct workplace assessment using Workplace Assessment Tools

  • Practice code of ethics as an assessor

Determine Assessment Outcome

  • Assess workplace learning based on

    • Principles of Assessment

    • Rules of Evidence

Feedback on Assessment

  • Communicate assessment decision with feedback


Face-to-Face Training (hours)

Face-to-Face Assessment (hours)

WLF1 : Facilitate Workplace Learning



WLF2 : Assess Workplace Learning






* The total facilitated learning hours eligible for Absentee Payroll is 31.5 hours, which includes face-to-face training, coaching and assessment.

The average estimated duration to complete this programme is 1.5 months.

WLF Stacks Towards a Full Qualification

The WLF programme includes competencies that are part of the WSQ Advanced Certificate in Learning and Performance (ACLP) qualification. For more information on ACLP, refer to

Entry Requirements

  1. Have good English proficiency (English language at GCE 'O' Level of C6 and above, or WSQ Workplace Literacy skills of Level 6 and above)

  2. Possess appropriate level subject matter specialisation and industry experience, relevant for the design, facilitation and assessment of learning

  3. Minimum 2 years of domain expertise

  4. Possess basic information and communication technology (ICT) skills

  5. Be able to source and analyse relevant materials from the workplace, library, internet or online databases for design and development of learning resources

Note: We do not accept self-sponsored applications for this programme. Employers sponsoring their staff to attend this programme will have to register on behalf of them, via their MyIAL organisation portal.

Quotation icon

One of the best experiences that has helped me to provide more engaging and richer learning for my learners.

Adjunct Lecturer, Freelance Trainer and Course Developer in Fiance & Accounting

Fees and Funding

Full Programme Fee

WLF1 (Facilitate Workplace Learning)^
S$ 1,090.00 w 9% GST
S$ 1,000.00 w/o GST
Nett Fee after SkillsFuture Funding^
(for Singapore Citizens and Permanent Residents)

WLF1 (Facilitate Workplace Learning)^
S$ 327.00 w 9% GST 
S$ 300.00  w/o GST
Nett Fee after SkillsFuture Mid-Career Enhanced Subsidy^
(for Singapore Citizens aged 40 years old and above)

WLF1 (Facilitate Workplace Learning)^
S$ 127.00 w 9% GST 
S$ 100.00 w/o GST
WLF2 (Access Workplace Learning)
S$ 1,090.00 w 9% GST
S$ 1,000.00 w/o GST
WLF2 (Access Workplace Learning) 
S$ 327.00 w 9% GST
S$ 300.00 w/o GST
WLF2 (Access Workplace Learning)
S$ 127.00 w 9% GST
S$ 100.00 w/o GST
Total Fee
S$ 2,180.00 w 9% GST
S$ 2,000.00 w/o GST
Total Fee
S$ 654.00 w 9% GST
S$ 600.00  w/o GST
Total Fee
S$ 254.00 w 9% GST
S$  200.00 w/o GST
Course Application Fee 
(One time non-refundable)
S$ 65.40w 9% GST

S$ 60.00 w/o GST

The programme fee covers training and assessment. The fees are inclusive of prevailing GST and subject to change.

# MCES is applicable for Singaporeans aged 40 years and above.

^ Upon successful completion of WLF1, you will be awarded with a WSQ Statement of Attainment (SOA).

% Upon successful completion of WLF2, you will be awarded with an IAL Certificate.

Mandatory e-Attendance via Singpass App from 1 October 2023

    • Singaporean Citizens/Permanent Residents are required to set up your Singpass account and download the Singpass App prior to course commencement.
    • Learners will have to submit a reschedule request, with an applicable fee, if they are unable to do so.
    • Please be present in class (physical and online) 15 minutes before the scheduled lesson time on the actual day and have the following ready:
      1. Smart device (e.g., smartphone or iPad) with a functioning camera, 
      2. Singpass mobile app installed on the smart device, 
      3. Login credentials for the Singpass App. 

Already completed WSQ Workplace Trainer Programme (WTP)?

WLF replaces the previous train-the-trainer Workplace Trainer Programme (WTP). If you have already completed WTP, you will continue to be recognised by SSG as meeting SSG’s Adult Education Qualification Requirements for Trainers and Assessors of in-house SSG-funded certifiable courses.

Payment Advisory for WLF


  • You will be required to make the course fee payment via eNets/credit card (VISA or MasterCard) at the end of the registration process. Please note that the system will automatically cancel the registration if full payment has not been successfully processed by 11.59pm (Singapore Time) on the same day of the registration. You will have to reapply for the course, subject to availability of vacancy at the point of your re-registration.
  • For dedicated corporate runs that, fulfill a minimum of 15 learners per class, and a contract signed with IAL, billing and payment will follow the terms of the signed contract. If you wish to find out more on customised corporate arrangements, please get in touch with us at +65 6579 0300 or send us an email to

Programme Administrative Information

Find out more resources and useful information for IAL learners to stay connected and updated throughout their learning journey. You will be required to login to MyIAL. If you are new to MyIAL, please register for a MyIAL account and activate it.

AdministrativeInfo icon 2

Company-sponsored Applicant

(Applying to the programme on behalf of your employees/staff):

Quotation icon

An eye-opening course that is useful for self-upgrading.

Senior Manager (Retail Marketing Group) conducting ad-hoc training sessions

Frequently Asked Questions

  • There will be no replacement or make-up lesson for learners who have missed a class.

  • If you fall short of the 75% attendance requirement in a module, you will not be allowed to take assessments. You may request a re-scheduling of session(s). Terms and conditions with an applicable fee apply:

    Request for Rescheduling Image

Please click here to make the request.

All of IAL's courses include a substantial component of self-directed learning. As such, we expect learners to complete their preparation work and/or assignments independently before the scheduled classroom time.

  • Take note of, and observe all submission deadlines of assignments, which may include but not limited to written assignments (draft and final), video recording, self/peer assessment record, etc. Failure to do so may result in chargeable re-scheduling/re-assessment and/or a 'Not Yet Competent' assessment result for the module.
  • Final assignment must be submitted by the prescribed deadline before the scheduled assessment date; failing which you will be deemed to have forfeited your assessment attempt. You will be required to schedule a one-time re-assessment within 5 working days of the initial assessment date at a charge of S$160 (before GST).
  • Exceptional circumstances should be submitted to IAL with supporting documents for consideration, and upon review, IAL's decision will be final.

All WSQ certificates are issued by SkillsFuture Singapore (SSG) through MyskillsFuture Portal. Your SOAs, transcript or full qualification will be available 4 to 6 weeks upon the completion of the module or final assessment.

Notifications of e-Certificates (e-Certs) are also available via the MySkillsFuture mobile App.

Singaporeans and permanent residents can access/download the WSQ e-Certs upon logging in to the MySkillsFuture portal via SingPass and following the steps below:

  • Go to the MySkillsFuture portal

  • Click the SingPass icon and log in via SingPass

  • Go to Skills Passport > click on Certificates to view WSQ e-Certs records

  • Select trainee's WSQ e-Certs and click on "Download e-Certs"

Foreign trainees could follow the steps below:

  • Go to the MySkillsFuture portal

  • Go to 'Digital Services'.

  • Under 'Individuals', click 'Download Certificates'.

  • Click 'No Portal ID'.

  • Enter the relevant information to retrieve your certificates.

You may also view the user guide here.