E.L.S.A: Engaging Learning, Successful Ageing - Geragogy Innerworks

Lecturer iconJames Tan (Mr), Clare Poon (Ms) & Louise Phua (Ms)
Course Duration: 7 hours
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*The fee is inclusive of prevailing GST and subject to changes.

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Course Dates

For groups of at least 15 people, customised run dates are available, contact us via the form below for more details. 

No Schedules Available.

When dealing with multi-generational workforce comprising of matured staff, or simply older adults (i.e., those aged 50 and above as defined by MOH-C3A), it is important to know what they value, and how best to engage and communicate with them. To encourage and facilitate a positive learning environment for older adults, this course takes reference from the geragogy principles adopted by the Ministry of Health, and will help you empathise with them, understand what they value, and how they learn.

If you are overseeing a multi-generational team, part of an organisation (such as in the cleaning services, security, healthcare, F&B, etc.) supporting employment of senior workers, an adult educator/instructor involved in facilitating learning for older adults, or, you are simply looking to learn more before joining the eldercare sector, this course would be for you!


This course is delivered in a classroom based setting. Participants are required to bring your own laptop for this session.

What Is The Session About?

In the context of Singapore, the nation is facing a rapidly ageing population. As of 2021, 17.6% of the population is aged 65 and above, with 8.7 percent still actively employed in the workforce.

It was reported in July 2022 that three in four senior workers have no intention of stopping work before they turn 65. The top reasons for wanting to remain employed are to stay active, have a sense of purpose, maintain social connections and save up for old age.

Research has shown that learning in older adults is associated with positive psychosocial outcomes for individuals and communities. With an increasing proportion of older adults hopping on the lifelong learning bandwagon, both organisations and their workforce must consider the learning needs and challenges unique to senior learners to better support them in their learning journey.

The question is, how can educators, and supervisors alike, better equip themselves to facilitate and enhance the learning of senior learners and colleagues at the workplace?

What Does The Session Cover?

In this course, you will review literature (research findings) on lifelong learning in older adults, examine motivation of senior learners to learn and learn how to catalyse self-directed learning in them, as well as identify the unique learning styles and preferences of this generation of learners to help you develop appropriate training strategies.

This course prioritises mindset/attitude shifts before knowledge & skills acquisition, emphasising on self-assessment and self-awareness. The strategy used is Learn-Apply-Learn-Apply: getting participants to establish their own learner profile in their course planning and to adopt a human-centric design approach in adapting one’s training styles.

By the end of the course, you should be able to:

Create a positive, holistic training environment, that is physically comfortable, psychologically safe, and intellectually stimulating.
Develop the learner’s profile of older adults engaged in learning and identify appropriate training strategies meet learning needs of senior learners; and
Engage senior learners by applying the Theory of Learning Style Preferences in older adults and the knowledge of Generational Differences.


What Are the Topics Covered?


Aspects of multi-sensory training environment
Safe space for senior learners
Potential challenges faced when training older adults and their mitigating solutions
Motivation of senior learners for lifelong learning
Profile of senior learners for lifelong learning to identify training implications and appropriate training strategies
Learning style profile and learning preferences among older adults
Generational Learning Differences and their preferred training methods & tools
Inner works of trainers, and the Courage to train

Who Is It Suitable For?

  • Organisations supporting employment of seniors (e.g., F&B, cleaning services, security services, healthcare);
  • Supervisors and managers overseeing multi-generational teams;
  • Adult Educators/Instructors facilitating learning for older adults;
  • Individuals who are keen to understand how to better communicate and engage with seniors

Course Funding and Policies


Please proceed to make payment via eNets/credit card (VISA or MasterCard) at the end of the registration process. Kindly note that the system will automatically cancel the registration if full payment has not been successfully processed by 11.59pm (Singapore Time) on the same day of the registration. You will have to reapply for the course, subject to availability of vacancy at the point of your re-registration.

Additional Funding Available, If Applicable

Singaporeans aged 25 years old and above are eligible for SkillsFuture Credit which can be used to offset the selected programmes' fees for self-sponsored registrations only.

Please note the submission period for your SFC claim via MySkillsFuture needs to be within 60 days before the course start date (date inclusive). If your course start date is more than 60 days from the date of SFC application, the SSG-SFC portal would reject your application. In this case, you would need to pay the full course fees at the end of your course application.


Request for rescheduling imust be submitted to IAL 2 weeks before the commencement of programme. Reschedule requests that come mid-way through training has to be supported by valid reasons; substantiated by references as evidence; such as a doctor's note; or a hospitalization chit.

Please submit your request to reschedule your course at here. A non-refundable administrative fee of S$54.00 w/GST ($50) applies for the request and the next available slot will be offered


Request for withdrawal from a programme is subjected to review by IAL and the decision is final. IAL reserves the right to request for supporting document(s). A non-refundable administration fee of S$54.00 w/GST ($50) is applicable for withdrawal request. If the withdrawal notice is given less than 2 weeks before the programme start date, the paid fees will not be refunded.

Corporate Run

For dedicated corporate runs with a contract signed with IAL, billing and payment will follow the terms of the signed contract. Otherwise, payment would be expected upon registration.

About The Speaker

Clare Poon (Ms)

Clare Poon (Ms)

Workplace Learning Consultant | Institute for Adult Learning

Ms Clare Poon is a seasoned Learning and Development professional with two decades of expertise. She excels in training, facilitation, curriculum development, workplace learning consultancy and career counselling. Her passion lies in empowering individuals and organisations and inspiring growth by nurturing capabilities. Her diverse clientale from healthcare, retail, environmental services, social services, and manufacturing attests to her adaptability. Clare's collaborative approach and wealth of experience make her a trusted guide, fostering innovation and excellence in the ever-evolving landscape of professional growth.

James Tan Tor Yeow (Mr)

James Tan Tor Yeow (Mr)

Training Consultant
James Tan is a specialist adult educator (SAE) with over 45 years of domain practice and management role in Oil and Gas, Infocom, Training and Adult Education sectors. His span of work and competencies include systems implementation, process reengineering, change management, human capital development (skills & resource deployment), training, curriculum design and community development. He is a strong believer of lifelong learning for self-actualisation and fullness of life in every individual.
Louise Phua (Ms)

Louise Phua (Ms)

Regional Director and Learning Designer | AIMS International Singapore Pte Ltd

Louise Phua has about 20 years' experience in corporate and consulting organisations. With extensive experience in multi-national human resources service providers, she is deeply familiar with talent acquisition and talent management in Asia. Louise is a Talent Coach, Facilitator, Trainer and Learning Designer.

Well-versed in talent management in Asia Pacific. she helps international companies to find and grow their talent and organisations. Her early career was in marketing and the media and in recent years, she has stints as a Learning Designer.She adopts a holistic and integrated approach to adult learning based on the Three Dimensions of Learning (Illeris, 2008). She has been involved in curriculum and instructional design for learning projects targeted at young adults, mid-career professionals and elderly learners. Her recent clients include Airbus, Nanyang Technological University, Sephora, Singapore Tourism Board, Temasek Polytechnic and counting.