George Wong, MBA, is a Senior Practising Management Consultant (SPMC), Certified Management Consultant (CMC), Certified Productivity Consultant (CPC) and Specialist Adult Educator. George has 20 years of corporate working experience and another 21 years of full-time training and consultancy experience in the Asia Pacific. His consulting services span over the areas of Productivity, LEAN Management, Quality, Innovation, Benchmarking, as well as Service and Business Excellence across various sectors. Since 1997, he has been actively serving as Chief Resource Person/Technical Expert with the Asian Productivity Organisation and is currently the Managing Director & Principal Consultant of Hoclink Systems & Services Pte Ltd.