Alice is a seasoned career manager of NCS Group who has mentored over a hundred young working adults and mid career PMETs in ICT sector. She specialises in CRM Consulting, Coaching and Adult Education practises in private, commercial and government agencies. Coupled with over 15 years of CRM business consulting and project experience, Alice provides deep operational insights into best business practices. Leveraging her prior CRM work experience, she employs her skills in curriculum development, facilitation, coaching, mentoring and developing the skill sets of her clients and mentees. Alice is a CCSP recognised by NCDA and practitioner in Assoc. Adult Educator recognised by SSG. Currently serving as a WSG volunteer career advisor.