Self-sponsored Learners Applying for Continuing Professional Development (CPD) Courses
This section lists the resources and useful information for IAL learners to stay connected and updated throughout their learning journey.
Keeping IAL learners connected and updated throughout the learning journey. Find the latest updates, advisory, programme administration information and more here.
This section lists the resources and useful information for IAL learners to stay connected and updated throughout their learning journey.
In Budget 2022, the Minister for Finance announced that the GST rate will be increased from:
(i) 7% to 8% with effect from 1 Jan 2023; and
(ii) 8% to 9% with effect from 1 Jan 2024.
IRAS has given the guidance that 8% GST will be chargeable if payment is received by IAL from 1 January 2023. Payments received by IAL before 1 January 2023 will continue to pay GST at 7%. Please refer to https://www.iras.gov.sg for more information.
The COVID-19 situation in Singapore has stabilised. The Multi-Ministry Taskforce has announced further easing of community Safe Management Measures (SMMs) and adjusting of the Disease Outbreak Response System Condition (DORSCON) level from orange to yellow.
Currently, IAL adopts online learning for the delivery of our programmes. From 1 June 2022, IAL will resume blended learning for all programmes, except existing fully online WSQ Advanced Certificate in Learning & Performance (ACLP) cohorts, which will continue to be conducted online.
IAL will continue to monitor the situation and provide timely updates via our email and web channels in the event of any changes.
For more details, refer here.
Learners can manage their programmes and assessments through MyIAL e-services, with access to a personalised inbox, training attendance, assessment results and transaction history.
The Terms & Conditions listed below are applicable for all IAL programmes.
IAL reserves the right to make changes or modifications to these Terms and Conditions at any time without prior notice, as it deems appropriate.
GST Increase
Self-Sponsored Individuals
A non-refundable administrative fee of S$54.00 w/GST ($50) is applicable for withdrawal request.
Requests are subjected to review by IAL and the decision is final.
IAL reserves the right to request for supporting document(s).
If the withdrawal notice is given less than 2 weeks before the programme start date, the paid fees will not be refunded.
Please submit your withdrawal request at https://feedback.ial.edu.sg under the CPD Programmes/Workshops category.
We place great importance on ensuring that learners get the full benefit from our courses here at IAL. Therefore, we expect learners to take responsibility for their learning journey.
A non-refundable administrative fee of S$54.00 w/GST ($50) applies for a rescheduling request and the next available slot will be offered.
Requests must be submitted 2 weeks before the commencement of programme.
Requests made after the commencement date must be supported by documents such as a doctor's note or a hospitalisation chit.
Please submit your scheduling request at https://feedback.ial.edu.sg under the CPD Programmes / Workshops category.
Learners are expected to have access to a safe and robust network connection and a laptop running on Windows Operating System 7 and above (or MAC OS system).
The laptop should have a pre-installed webcam or a headset with a USB webcam.
The entirety of each training/assessment session will be recorded, and the learners must turn on their webcam at all times for attendance purposes.
Learners’ faces in the video recordings must be fully visible (i.e. the entire face and not just the forehead/eyebrows).
Learners’ full names, as reflected in their NRICs, should be indicated in the video recordings.
No training/assessment video recordings would be made available for public viewing as they include the learners’ personal data.
Only SkillsFuture Singapore (SSG) and IAL could review your video recordings for audit, quality assurance and grant administration purposes.
At IAL, we are committed to creating a positive learning environment that encourages active learning.
If you encounter any issues on LearningSpaceSG, you may contact Canvas Support via any of the following channels:
Helpdesk Support
• Phone - 800-852-3910
• Online chat – in HELP Section (after login)
• Online form – in HELP Section (after login)
• Email at support@instructure.com
Other Resource:
• Online Guides – Canvas LMS
Training, coaching and assessment sessions can be held online and/or in IAL training rooms, subject to the Advisory and Updates on COVID-19.
Once you have successfully enrolled, you will be able to view the details of your schedule, such as date and time, on MyIAL.