Yao Lan is a Practising Management Consultant (PMC) and a versatile learning consultant with 20 years of experience in CET industry, bringing a holistic approach to empower people through learning. Key Sector Areas of practice: Workforce Skills Qualification (ATO setup, course accreditation), Human Capital Development, Communication Skills and Chinese Language Learning Strategies. She has been facilitating bilingual courses for several organizations including IAL, Singapore Chinese Chamber Institute of Business and Civil Service College. Clients she has served include: EDB, SIA, ExxonMobil, MOE, Tung Lok and Putien. She has served as consultant for SSG and academic board member for several institutes.