Introduction to Action Learning

Lecturer iconIsa Jamaluddin (Mr)
Course Duration: 7 hours
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*The fee is inclusive of prevailing GST and subject to changes.

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Course Dates

For groups of at least 15 people, customised run dates are available, contact us via the form below for more details. 

No Schedules Available.

What Is The Session About?

The Introduction to Action Learning programme is set to introduce participants to the key skill sets and components of the action learning process. It will cover building coaching skills through a highly experiential and collaborative learning approach with 70 % of the session time dedicated to practice and skill development.

The session will be conducted through a short introduction and presentation on the power of question in building capacity to have good conversation and leading teams to solve real problems. Participants will be working in small teams to learn and develop their skills through application of the action learning process where every participant will take on the key roles of a coach, problem presenter and team member.

A round-robin approach will be conducted with reflection and feedback shared amongst the participants and lead facilitator after every action learning session.

Through small group practice of the problem-solving process, participants will apply their questioning skills and action learning coaches’ skills to support the team in solving the problem and at the same time, learn about their chosen leadership competency. The process will bring learning to the participants at individual, team and organization level. These are built into the process with guided questions to help the participants to reflect on it.

The Action Learning process adopts a design approach of a constructivist which allows learners to explore and respond from their perspective. This pure experience of the current events during the session is leveraged upon, to bring impactful learning to the participants as they are asked to reflect and respond based on questions asked during the process. Through their responses, and the questions of the team members and the coach, participants develop knowledge and ability to apply what they have learnt immediately in the process or after the process.

Brookfields critical lenses is used as a feedback model to deepen the learning of participants. They learn how to allow individual learning and peer learning to be exercised before the subject matter expert shares their observations. This is very powerful from a leader/team/subordinate development approach. 

What Does The Session Cover?

Knowledge-based learning objectives:

Action Learning Process from WIAL
Types of powerful Questions
Reflective questioning and listening
Tuckmans Team development process
Convergent Divergent Model for Questioning
5 stage WIAL problem solving process
Leadership Competencies
Team psychological safety


Skills-based learning objectives:

Introduction to the definition of action learning process
Apply reflective questioning skills and listening skills
Ask Powerful Questions 
Guide team development
Support individual and team learning
Manage team problem solving process
Develop actions or strategies by the end of the session
Apply leadership competencies during the session
Build relationship and rapport amongst team members

Who Is It Suitable For?

This programme is for professionals in:

  • Adult Education: Individuals involved in improving the performance of learners in the institutes of higher learning
  • Learning and Development: Individuals involved involved in improving the performance of an organisation
  • Academics, facilitators, coaches, adult educators, managers, leaders, human resource practitioners, organizational development practitioners

Course Funding and Policies


Please proceed to make payment via eNets/credit card (VISA or MasterCard) at the end of the registration process. Kindly note that the system will automatically cancel the registration if full payment has not been successfully processed by 11.59pm (Singapore Time) on the same day of the registration. You will have to reapply for the course, subject to availability of vacancy at the point of your re-registration.

Additional Funding Available, If Applicable

Singaporeans aged 25 years old and above are eligible for SkillsFuture Credit which can be used to offset the selected programmes' fees for self-sponsored registrations only.

Please note the submission period for your SFC claim via MySkillsFuture needs to be within 60 days before the course start date (date inclusive). If your course start date is more than 60 days from the date of SFC application, the SSG-SFC portal would reject your application. In this case, you would need to pay the full course fees at the end of your course application.


Request for rescheduling imust be submitted to IAL 2 weeks before the commencement of programme. Reschedule requests that come mid-way through training has to be supported by valid reasons; substantiated by references as evidence; such as a doctor's note; or a hospitalization chit.

Please submit your request to reschedule your course at here. A non-refundable administrative fee of S$54.00 w/GST ($50) applies for the request and the next available slot will be offered


Request for withdrawal from a programme is subjected to review by IAL and the decision is final. IAL reserves the right to request for supporting document(s). A non-refundable administration fee of S$54.00 w/GST ($50) is applicable for withdrawal request. If the withdrawal notice is given less than 2 weeks before the programme start date, the paid fees will not be refunded.

Corporate Run

For dedicated corporate runs with a contract signed with IAL, billing and payment will follow the terms of the signed contract. Otherwise, payment would be expected upon registration.

About The Speaker

Isa Jamaluddin (Mr)

Isa Jamaluddin (Mr)

Managing Director | Compas Management Consulting Pte Ltd

Isa Jamaluddin, Senior Action Learning Coach, Professional Certified Coach (PCC), Certified Professional Facilitator (CPF), has been an Adult Educator for 20 years.

He is also a corporate facilitator, coach and consultant who has delivered programmes for corporations and Fortune 500 clients across the world. He currently conducts Action Learning Coaches certification programmes in Malaysia, Indonesia, Cambodia and China. He also sits on the Board of the World Institute for Action Learning. 

Having been in the L&D industry for more than 39 years, Isa believes that a developmental approach is critical for the development of behaviours. With this belief and passion, Isa has continuously worked on better approaches and processes that enhances his capability to be of service to others. 


Equipped with an arsenal of tools and processes to deploy in his facilitation work, he employs the right and best approach that produces outstanding results in organisations and performance outcome.